Open a New Ticket

Please fill in the form below to open a new ticket.

Help Topic:

Contact Information

Please input your key number. Format is XX-XXXXXX-XXXXXX-XXXXXX-XXXXXX or XXXXX-XXXXX-XXXXX-XXXXX. Your key number is found in the confirmation email received from the store upon purchase. If you don't have your key number, enter XX-XXXXXX-XXXXXX-XXXXXX-XXXXXX

Ticket Details

Please Describe Your Issue. If you are experiencing problems with your plane please describe how to replicate the issue and attached the log.txt file after you have loaded the plane. The file is found in the main X-Plane folder.
Issue Details:
Drop files here or choose them
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